These terms and conditions apply between you and MartialQuest LLC with respect to your purchases of products (“Products”) from martialquest.com (the “Internet Purchase Page”). These terms and conditions shall apply and not be altered without the express written permission from MartialQuest LLC.
Sales from the Internet Purchase Page are limited to Customers who are at least 18 years of age.
Your account and password.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us via our Contact Email Address.
Intellectual Property Rights.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensor.
If you print off, copy or download any part of our site in breach of these Terms of & Conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No reliance on information.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Company reserves the right to select alternative carriers for shipments. Shipping charges are invoiced according to costs related to UPS, FedEx or USPS. All liability for loss passes to the customer once it leaves our warehouse; however, we will honor replacement merchandise for damaged shipments after the damaged item(s) have been returned to us. Claims of non-delivery will be honored if no proof of delivery is offered by UPS or USPS, otherwise merchandise shall be deemed delivered.
Credit card is the default form of payment that will be accepted for Product orders on the Internet Purchase Page or you can choose PayPal. We accept the following methods of payment: VISA, MasterCard, Discover, AMEX, Apple Pay, or PayPal. All orders received are subject to acceptance by MartialQuest LLC in our sole discretion. All processed orders are subject to availability. MartialQuest LLC is not liable for delay in product shipment.
We are required by law to collect all applicable sales tax. Customer authorizes us to add sales tax to any order from a Florida resident at the applicable sales tax rate.
Time In Transit Damage Claims.
Ownership of each product belongs to you, the Customer, once package is picked-up from our distribution facility by yourself or by any shipping company. Any damage or loss which occurs during transit will be covered by us unless damage or loss occurs when the package is shipped by special carrier selected by the Customer. Our standard shipping company is United States Postal Service with optional UPS which can be selected at checkout where available.
We do not accept returns for perishable items, all sales are final. Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product is received. For packages lost in transit, all claims must be submitted no more than 14 days after the estimated delivery date. All sales for limited edition / limited quantity items are FINAL unless there is a product defect. Please contact us via our contact page before returning your items. Shipping for authorized returns must be paid by the customer.
Defective merchandise will be exchanged for same or similar product. Refunds are not given for any claims.
Limitation of Damages & Liability.
MartialQuest LLC is in no way liable to any Customer or Subscriber for any special, incidental, consequential or punitive damages, or for any claim by any third party. Customer agrees that for any liability related to the purchase of any Products, MartialQuest LLC is not liable for any amount of damages above the aggregate dollar amount paid by Customer for the purchases under this agreement.
Uploading content to our site.
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy (see below).
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited license to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not represent our views or values.
You are solely responsible for securing and backing up your content.
Acceptable use policy.
Content posted by you (if any) on our site must not:
- make defamatory, libellous, false or misleading comments;
- use obscene, insulting, racist, sexist or otherwise discriminatory, offensive or inappropriate language;
- advocate or induce others to engage in unlawful activities;
- infringe the right to privacy, intellectual property or proprietary rights of others; or
- violate any US, foreign or international statute, regulation, rule, order, treaty, or other law.
There is no endorsement, implied or otherwise, by us of any content posted by you on our site.
Linking to our site.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of content on our site other than that set out above, please contact us at our Contact Email Address.
Reservations & Exceptions.
We reserve the right to adjust pricing on products without notice. In addition we reserve the right to modify terms, specifications and the like for Products on the Internet Purchase Page or Website at any time without notice. Any errors in Product specifications, descriptions, and pricing are subject to correction by us. We also reserve the right to reject any order that is not consistent with these terms & conditions or our sales policy guidelines.
Courtesy and Respect are martial virtues and a part of everything we do at MartialQuest Online, including social media.
We invite our members to interact with us on social media and share their martial journey with the larger MartialQuest community. We only ask that you follow our social media community guidelines.
Respect the community. Don’t post or make comments containing profanity, hateful speech, personal attacks, threats of violence, obscenity, explicit material or defamatory remarks. Value all members of the community. Treat everyone equally and fairly.
Protect your personal information. You participate in the MartialQuest Online social community at your own risk. Be careful not to publicly share your personal information or the personal information of others.
Respect the law. Content or discussions about illegal activity, violating copyrights, and criminal activities are not permitted on our social media platform.
Don’t spam. Off-topic or obviously promotional content takes away from the purpose of the community. Posting the same content more than once in a discussion can be considered spam, whether from one person or multiple people. Links are allowed as long as they are relevant to the social conversation.
We may reuse your posts or comments. When you post on our accounts, your content or ideas may be used in marketing materials. Don’t submit any ideas or materials that you want to remain confidential. If we reuse your content, your name and social media handle will be visible.
All things are good in moderation, including social media comments. We reserve the right to delete comments or ban users at our discretion.
By posting on the MartialQuest Online social media community platform, you’re promising to comply with these community standards. We will remove any content or comments that do not comply with the standards listed above.