Applicability. These terms and conditions apply between you and MartialQuest LLC with respect to your purchases of products ("Products") from martialquest.com (the "Internet Purchase Page"). These terms and conditions shall apply and not be altered without the express written permission from MartialQuest LLC.
Sales from the Internet Purchase Page are limited to Customers who are at least 18 years of age.
Shipping. Company reserves the right to select alternative carriers for shipments. Shipping charges are invoiced according to costs related to UPS, FedEx or USPS. All liability for loss passes to the customer once it leaves our warehouse, however we will honor replacement merchandise for damaged shipments after the damaged item(s) have been returned to us. Claims of non-delivery will be honored if no proof of delivery is offered by UPS or USPS, otherwise merchandise shall be deemed delivered.
Payment terms. Credit card is the default form of payment that will be accepted for Product orders on the Internet Purchase Page or you can choose PayPal. We accept the following methods of payment: VISA, MasterCard, Discover, AMEX, Apple Pay, or PayPal. All orders received are subject to acceptance by MartialQuest LLC in our sole discretion. All processed orders are subject to availability. MartialQuest LLC is not liable for delay in product shipment.
Sales Tax. We are required by law to collect all applicable sales tax. Customer authorizes us to add sales tax to any order from a Florida resident at the applicable sales tax rate.
Time In Transit Damage Claims. Ownership of each product belongs to you, the Customer, once package is picked-up from our distribution facility by yourself or by any shipping company. Any damage or loss which occurs during transit will be covered by us unless damage or loss occurs when the package is shipped by special carrier selected by the Customer. Our standard shipping company is United States Postal Service with optional UPS which can be selected at checkout where available.
Returns. We do not accept returns for perishable items, all sales are final. Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product is received. For packages lost in transit, all claims must be submitted no more than 14 days after the estimated delivery date. All sales for limited edition / limited quantity items are FINAL unless there is a product defect. Please contact us via our contact page before returning your items. Shipping for authorized returns must be paid by the customer.
Defective merchandise will be exchanged for same or similar product. Refunds are not given for any claims.
Limitation of Damages & Liability. MartialQuest LLC is in no way liable to any Customer for any special, incidental, consequential or punitive damages, or for any claim by any third party. Customer agrees that for any liability related to the purchase of any Products, MartialQuest LLC is not liable for any amount of damages above the aggregate dollar amount paid by Customer for the purchases under this agreement.
Reservations & Exceptions. We reserve the right to adjust pricing on products without notice. In addition we reserve the right to modify terms, specifications and the like for Products on the Internet Purchase Page or Website at any time without notice. Any errors in Product specifications, descriptions, and pricing are subject to correction by us. We also reserve the right to reject any order that is not consistent with these terms & conditions or our sales policy guidelines.